Collective bargaining: how it works and why

This title from the American Arbitration Association examines the practice of collective bargaining. The book goes through the entire process of collective bargaining beginning with the reasons behind negotiating, then a discussion of the parties involved, followed by the issues that often cause conflict, and finally the actual negotiations. Actual negotiations topics covered include multilateral bargaining, the bargaining framework, table manners, table talk, table dynamics, and grievance arbitration.